Here are some notes on who we work with and how we do it. Ethics are constantly evolving, but we have some guidelines on how we can do our best work for people doing positive things.
Clients
- Only taking on work for people doing positive things that we are excited to work on. Half hearted work doesn’t benefit anyone – us, you or your clients/customers.
- Declining any work that has a purposefully negative impact on environmental or social factors.
- We’ll tell you if we think we’re not a good fit, or if a full website design and build isn’t the right option for you right now. Sometimes a single page site or a DIY site might be better!
- Industries we won’t work with: Oil & gas related, gambling, religious organisations, crypto, AI, affiliate marketing
Suppliers & Technology
- We pay people on time, and pay deposits before work starts.
- Using and recommending alternatives to big tech – Google, FB/Insta etc. Big companies aim to monopolise, don’t respect privacy and behave in other unethical ways like dodging their taxes (more to come on this in our blog..)
- Plausible analytics instead of Google Analytics
- SEOPress instead of the default, aggressively marketed WordPress SEO plugin
- Proton mail instead of Gmail or Office365
- Sketch for design instead of Adobe suite
- Supporting quality software and design resources by buying licences – not pirating their work or bending the rules.
- Using independent design and code software instead of the bloated and expensive corporate defaults.
Privacy
- We’re registered with the ICO for GDPR reasons, and have talked to them about what GDPR means for our business.
- We don’t use privacy invading technologies like Google Analytics, FB pixels or anything of the sort.
- We don’t work on projects for anyone who doesn’t take privacy seriously.
- You won’t end up on any ‘newsletters’ when working with us, or after enquiring via our website.
Processes
- Working in a calm, organised way to offer maximum value.
- We won’t accept poorly scoped, last minute projects or expect anyone to work in that way.
- Stress is damaging to physical and mental health, so we aim to reduce it for everyone where we can.